Help! 9.0 USB playback issue

    Hello,

    I've updated Rig Manager and my toaster to 9.0 with the new USB driver (Digital Audio Interface - Profiler)... all installed just fine. However, now it seems that only one audio source can be heard at a time through the profiler headphone jack. For example, I'm able to hear my guitar/profiler through the headphones just fine, but when I launch a YouTube video to play along with a song, I'm able to hear the YouTube audio through the headphones, but it suddenly cuts off the guitar/profiler signal completely. If I stop the YouTube audio, the profiler kicks back in after about 30 seconds or so. Not sure if there are setting changes that need to be made, but this is certainly not working. Would greatly appreciate any suggestions or advise. Thanks in advance for your help!

    That was no suggestion. If you deactivated Direct Monitoring, it explains the behavior. By default it's activated. Please read what's written about Direct Monitoring in the Addendum 9.0 or Main Manual 9.0.

    Besides Direct Monitoring being defaulted to an on state when powered up, I've also noticed that the DAW Volume will not maintain a new setting when the unit is powered down. On a new power up it will reset to a default value of 2.5 why? Kind of a pain to have to reset these again when powering up the unit.

    Quote from Burkhard

    That was no suggestion. If you deactivated Direct Monitoring, it explains the behavior. By default it's activated. Please read what's written about Direct Monitoring in the Addendum 9.0 or Main Manual 9.0.

    I did read the entire Addendum 9.0 but that was no help. I am not looking to use the profiler with the DAW. I simply wish to play along to backing tracks through KP without having to go through the DAW (in my case, Reaper).

    Quote from Cuervo X

    I did read the entire Addendum 9.0 but that was no help. I am not looking to use the profiler with the DAW. I simply wish to play along to backing tracks through KP without having to go through the DAW (in my case, Reaper).

    You just have to choose the Profiler as your Audio Device on your system. You should then be able to hear backing tracks through the Kemper along with your guitar input through it. I just tested it by streaming a YouTube song as well as as an Apple Music tune to play along with, worked fine. You could try uninstalling and reinstalling 9.0.5

    Edited 6 times, last by Lnk97438 ().

    Quote from Lnk97438

    You just have to choose the Profiler as your Audio Device on your system. You should then be able to hear backing tracks through the Kemper along with your guitar input through it. I just tested it by streaming a YouTube song as well as as a Apple Music tune to play along with, worked fine.

    Yep, I have done that. Here's the issue...when I choose profiler as the audio device, I'm able to hear computer audio through the Kemper (no problem so far). However, the moment that I try to play my guitar, the guitar signal automatically cuts out. I've noticed that lights on the chicken head knob (tuner, browser, perform, profiler) turn off as soon as I hit the guitar. If I pause the computer audio (YouTube song), the lights on the chicken head knob come back up after about 30 seconds and now I can play the guitar again. But I'm unable to both (stream the audio and play) at the same time for some strange reason! Not sure this helps, but I'm using Windows 11.

    Quote from Cuervo X

    Yep, I have done that. Here's the issue...when I choose profiler as the audio device, I'm able to hear computer audio through the Kemper (no problem so far). However, the moment that I try to play my guitar, the guitar signal automatically cuts out. I've noticed that lights on the chicken head knob (tuner, browser, perform, profiler) turn off as soon as I hit the guitar. If I pause the computer audio (YouTube song), the lights on the chicken head knob come back up after about 30 seconds and now I can play the guitar again. But I'm unable to both (stream the audio and play) at the same time for some strange reason! Not sure this helps, but I'm using Windows 11.

    I'm on Mac here. Have you tried uninstalling 9.0.5 and reinstalling? Sure sounds like a routing conflict. For Windows 11 Revo Uninstaller is a great util. I think you can get a demo that will remove all remnants of 9.0.5, and then reinstall it to see if that clears up the issue.

    Quote from Lnk97438

    I'm on Mac here. Have you tried uninstalling 9.0.5 and reinstalling? Sure sounds like a routing conflict. For Windows 11 Revo Uninstaller is a great util. I think you can get a demo that will remove all remnants of 9.0.5, and then reinstall it to see if that clears up the issue.

    Nope hadn't tried that yet...HOWEVER, I just performed a full system restart and BINGO...everything works as it should! Problem solved. Thank you for your help and suggestions...it helped push me into the right direction to get the matter solved!