...that the most active thread in the entire forum is about a Line 6 product ...isn't it?
i believe we have a fantastic amount of great posters here and there is nothing wrong with talking about new products as long as the threads are in the right section. every time we have news, you can see threads popping up in competitors forums as well.
gs
On the positive side, I have a feeling that the bundles being sent out to dealers take precedence over non-early bird purchases from the Kemper online shop, so you might be lucky and get yours a lot sooner than the 105 days are up
no, bundle or not - if a Remote is involved the infamous 105 days apply.
gs
i would really appreciate if this thread stays nice and civil. i believe i have warned the usual suspects multiple times in the past, but this time, there will be no further warnings. stay friendly, stay on topic, please.
gs
RA number is 1532KDUS. My original ticket number was KA00098641. Amp is presumably at your repair center in TX? Or somewhere en route?
i see that you're in conversation with support already and you've received a reply two days ago. i'm sure that you'll get another mail once there are news to share - they are on it already.
gs
I have seen several people give estimates for how log it takes to get a remote on this forum. G String ( who I take it works for Kemper), in one post, said the average wait time is about 3 months, others say the wait time is 105 working days, which is just over 5 months. If my remote ships out next week as promised it looks like the wait time is approximately 5 months. Hope that helps.
The delivery time for Remote as stated in the online store is 105 days. days, not working days. the three month i've quoted refer to exactly that.
@memostad/flcmcya: non-early bird orders from late january/early february get delayed since we had to fulfill early bird orders first. apologies for the delay. if your orders are early bird orders, please reply with order numbers and i'll have a closer look.
gs
Hmmm. I thought a 2008 Mac Pro would boot already into 64 bit ???
the one I had did so. maybe it needs to be switched first: http://www.ahatfullofsky.comuv…ish/Programs/SMS/SMS.html
GS
Happens to me the same, and do not understand. I already spent in his day more than 3000 euros on a MacPro , I bought all the original sotware . I missed accounts and to update myself and work rigmanager have to invest around 5000 euros in other current MacPro (mine is not upgradeable to the current version ), pay the upgrade of Cubase, Ableton Live , plugins Waves , changing sound card and This has put me on the road ..... I am not a profesinal and my hardware and sotware works perfectly , is stable . So difficult it is that things function in earlier media ? I ask from the most absolute ignorance , but I think here is more abuse than lack of real possibility. I ultimately use a windows emulator , but not always work well ..
i'm not totally sure if I get you right but to me this reads that you cannot use Rig Manager on your Mac. Let me just say that it is in our interest to support every OS possible but at the same time when we start developing a product, we tent to us the latest and greatest. Simply for the fact that it allows us to maintain the software longer without rewriting it. As for 10.6.8 - Apple is not that bad. A MacPro from 2008 runs their latest distribution and I think in this age, 7 years mean something in terms of compatibility.
gs
Rig Manager is not compatible with for instance Windows XP or OSX 10.6.8 - we have no plans to change that.
best, gs
Thanks for the reply. Yes i know how to "repair" it ( had a bunch of practice ) but what I want to know is what I am doing wrong that might be causing this as its a pain to have to repair each time and why do they get corrupt? Lotta questions I know. Thanks
i don't think they corrupt in Profiler. not with a current software version.
i think you manage, for whatever reason, to install corrupted profiler once in a while. if you're sure that you don't install new profiles and still, you get this error message frequently you might want to contact support by email and send them a backup etc.
thanks, gs
I don't want to shell out $600 in advance to wait 6 months when I could use that cash for other things.
then do so because you don't have to pay in advance. do you really think we're that sad? btw, it is approx. 3 month right now.
gs
I would suggest completely uninstalling RM then deleting that directory then installing for hassle free install.
everybody, please just ignore this.
gs
Not sure how true it is, but the rep told me it's because there is a delay on a single part in the remote causing the delay times.
that's not correct. the demand outweighs the supply, that's all.
gs
Every time I open Rig Manager on my PC, it keeps downloading all 6K plus profiles to the Rig Exchange folder. This takes 10 -15 minutes to complete. Is there a way to stop this? I am running the latest firmware. Please advise.
try version 1.3.5 which just became available
gs
its june 1 2015 who do i contact ???
ghostbusters. they'll deal with it --> http://www.kemperamps.com/support
gs
what a fantastic way to start the week.
gs
I sent them a message using the same ticket I used for the previous issue (Ticket ##KA00096742). Should I open a new ticket?
Is it possible that the problem come from the KPA itself?... My KPA works very well other than that...
that ticket will be in the right cue, i can't do much for you right now but i wanted to let you know.
gs
Beleive it or not but I just tried my new replacement remote and I get exactly the same bullshit I get with the first one..... Tried again the downgrade trick (downgrade 2.7 then upgrade 3.0.2) and it works sometimes (50%) but doesn't as well (50%).............. Now I think that I'm exhausted....................................................
sorry for that! are you already in touch with support about that?
gs
Ok 2.7 to 3.02 firmware upgrades fixed the issue REMOTE WORKING. Faith in humanity restored.
Remote will not work with 2.7 - you need 3.x.
gs
I was browsing through some rigs, and my local library suddenly vanished. I restarted my iMac and pulled a few rigs over and Rig Manager shut down and would not reopen. I kept getting the "this application shut down unexpectedly...etc." so I wiped my drive clean of anything Rig Manager, shut down and rebooted the iMac and re-downloaded Rig Manager. As soon as I launch it, it shuts down and gives me the error message.
Anyone else having Rig Manager issues on a Mac? Any suggestions?
please make a system diagnosis file (press Cmd+Opt+Ctrl+Shift+Period and wait until a new diagnosis is appears on the desktop). send this file into support or preferably put it on e.g. dropbox and send support a link to the file. we'll have a look
gs
Subject says it all, i'll update the post once it is back
gs
