Hello,
yesterday i saw that one of the Gain LEDs doesnt work anymore. What should i do? I have one of the first Kemper Racks.
one LED doesnt work anymore
- Nacht
- Closed
- Thread is marked as Resolved.
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Contact support.
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Hopefully you're still in warranty, Nacht. You'll have to contact Kemper Amplifiers and they'll replace it free of cost. AFAIK, this was a problem with certain amplifiers where defective parts were used. Once you get it replaced, you shouldn't encounter the problem again.
Unfortunately, you'll have to send it in and this will take a bit of time. But better than the alternative of looking at that dead LED, imo.
Anyone know about support for this kind of issue after warranty? I am curious.
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This is of course covered by your warranty.
Please open a support ticket on our website and we will help you.