I think it's good if someone enjoys another product, as we all are not the same. I too tried the Helix but it was not for me. I don't use a lot of effects and just wanted the best sounding digital amp I could get, something to get as close to sounding like my tube amps. The Kemper delivers and it does it without needing a lot of editing or playing around. It just works.
I am a guitarist, not a computer scientist! Lol