Rig Manager seems to not recognize my Kemper (solved)

rectoverb · Feb 12th 2017

Hi, Can someone help me please?

I'm running Rig Manager 2.0.13, MAC OS 10.12.3, KPA OS version 5.03.12660.

I've followed the tutorials to turn my Kemper on first then open Rig Manager.. I see that MyProfiler folders would be created and transfer but that is not happening. I'm able to interact with Rig Exchange just fine.

If it matters I'm connected to my Kemper with the more square version of the USB port and not the thumb drive connector ( sorry, don't know the proper connecter type names)

Any suggestions? thanks.

Monkey_Man · Feb 12th 2017

Welcome, recto!

Have you tried turning the KPA on after RM has opened and settled (allowing for it to update its reflection of the Rig Exchange's contents)?

I'm just trying to help you give it the best-possible chance of being made aware of the KPA. Switching your unit on once the app is sitting idle, IMHO couldn't hurt.

rectoverb · Feb 12th 2017

Hi, Thanks for the welcome.. and thanks for the suggestion.. I tried that and still no luck unfortunately...

Monkey_Man · Feb 12th 2017

Hmm..

OK, next step, logically, would be to ensure proper seating of the connectors in the ports, and thereafter, a cable swap if possible.

rectoverb · Feb 12th 2017

I feel a little more than embarrassed but my problem was in part due to the fact I needed to reboot my mac after installing the driver for Rig Manager.. I also needed 5.1 Beta version of OS for this RM 2.0..

Thanks..

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