Issues after new update

  • I just updated my Stage and now I can't use it as an interface and all my profiles sound super fizzy. All the settings are the same as they were before but it sounds terrible now and I can't get audio from my computer to play through my monitors. Anyone else have this issue or have an idea on how to fix it?

    0

    (I noticed it reset all my high and low cuts. That is very irritating. Still can't use it as an interface though.

  • can't remember what page but after the last update I had to output settings on the stage and some settings had either reset or change. After a few adjustments in the settings I was back in business.

    There was a setting for DAW that was set to 0.

  • Thanks for responding. All my settings except my cut setting were the same as they were before the update. That DAW volume was at 5. I can't get a signal from YouTube and when I go to my DAW I get no signal. It says the profiler is available but when I select it, the input reverts to "no input" and I can't see or hear a signal.

  • On which Firmware 12.2.1 or on 12.2.2 (released today 10.2.2 avoiding USB communicatin issues at Stage models)

    Is the sound also with headphone out bad?
    Cab is on?

    OS 10.2.2.49572


    I just installed the new update (which took 3 tries to get it to work) and nothing has changed. I don't know what is going on. It worked fine yesterday before I installed the update.


    The bad sound came from the update turning off my high and low cuts in my output section. I turned them back on and it sounds good again. The fact that I can't use the Kemper as an audio interface is the issue.

  • I did the update this morning and got a pop up on the Kemper screen that said a clock was out of sync and to contact Kemper support. Must be something I don't access, I went ahead and played for a while, everything seemed to work fine🤷‍♂️

  • I fixed it. After almost giving up because somehow I deleted the driver for the Kemper and the internal computer speakers, Windows offered to troubleshoot and it reinstalled the drivers and it all worked again. Thank goodness. I am still pretty irritated with my Kemper in general though. I really wish there was an undo button because somehow I have ended up losing tones of presets because they copy themselves and overwrite presets. I kind of hate it. This was almost the last straw. Almost bought and FM3. Anyway, the Stage works and sounds good.

  • Glad it’s working again.

    For safety

    Before a firmware update I create a complete backup of the profiler.

    I stored my live performances also in my local library.

    So just in case something went wrong I can quickly restore it.

    HTH