3.3.38 Beta - Sudden error message (Win 10) - installer has unsufficient privileges ...

Hi,

I am working with a user who has admin rights on my PC. I never had problems with previous versions.

I downloaded the 3.3.38 Beta and installed it as usual. Last some minutes to read all data but worked at the end. Happily I played a while and then the Rig Manger was sudden closed. I tried to restart but I get always the Message, that the Installer (even if it was installed) has insufficient privileges to the directory
C:\Program Files\Kemper Amps. I tried to find this Folder but he does not exist.

If I restart the Computer it will work one time (for some minutes) and bang ... it's gone ...

Can anyone tell me what to do in this case?`

Quote from BayouTexan

When you log into Windows on startup, are you logging in as a Guest or as the Admin (Computer Owner)? The Admin may have to allow you "rights" to the "C:\Program Files" path.

Hey ByouTexan,

I logged in as an Administrator. You can see the screenshot ... Mick ... Administrator

Today I can't start the RigManager without error.

So I tried to install 3.2.72 (64). The installation starts. I accepted the License Agreement. The system asked me: Would you like to install or make a change on your system ... I klicked YES. And again this error message with C:\program Files\Kemper Amps because insufficient privileges.

But there is no folder [Kemper Amps] on program files. So I added a new folder with the name [Kemper Amps] but now I got the message that this action can't be done because the folder or a file in this folder is already open.

Hallo Kellerblues,

in my case the hidden files are shown all the time. I created a lot of different folders in the RigManager. What will happen if I deinstall the Rigmanager completely. Will they be lost or are these Information stored in a different place.

Schönen Abend

Strange behaviour ...

Today I tried this after starting my PC:

Right Click on Rig_Manager_3_3_38.msi and clicked on REPAIR. This worked and after a short time the manager started. I made a backup and played for a while. After 10 Minutes the program closed automatically. After that I repeated the repair procedure and this ended in the well known message: insufficient privileges to access. Strange! But now I have a back up from the latest Rig Manager Content.



Next step is to deinstall the Rig Manager and after a reboot I will try to install it again. I keep you informed.

Latest News ... after deinstalling the RM and a new installation it works fine since 2 days

Thats good!

Sad News today ... the same problem as before. I played a while and then the sudden death of the RigManager. The same story ... It seems that the software is not availlable anymore. I can see it under software but it is not possible to start (also not as an Adminstrator explizit]. I tried to repair and got the same error message (insufficient privileges).

Next step was the deinstallation. Tried to reinstall (without a reboot of the PC). Result = Error Message. This is a little frustrating because I don't have any idea about the reason. But because no one else seems to have the same trouble - this could be a problem of my PC or System. There was an Microsoft Update yesterday ...