No I've got a big Problem , after getting the Remote and it worked with FW 3 today i updated to 3,01
and the Remote Display is blank, the remote Switches are working
but nothing is visible on the display
any ideas ?
how can i open a support ticket ?
Remote Control Display is Blank after update to 3.01
- digbob
- Thread is marked as Resolved.
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Maybe the contract has been turned all the way down?
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hi
no nothing helped,
changed all system parameters for the remote
display is changeing in contrast and gets darker and brighter
but there is nothing displayed no single letter
downgraded to FW 3 release changed nothing
im in real trouble now cause i sold my fcb 1010 yesterday
and i need a remote next week -
does it show anything *before* it connects to the profiler? as Raul23 said: check the contrast (use the contrast pot for this to be sure that you control the contrast on the remote and not on the profiler itself)
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no its only dark on starting up
it didn't say connecting to the kemper as usual
then the light turns on and it shows nothing
contrast changes nothing
all switches work -
I have had the same issue - however, I had to lower the contrast and then it was back to what I remember the screen looked like before - I've only had the remote for a couple of days, so it's really hard to compare. But definitely, something must have been changed about the initial start up setting of the display of the remote.
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i figured it out !!!
when making an FW upgrade or downgrade the Remote MUST be unplugged
otherwise the Display stays blank !!!
I did this now 2 Times with FW 3 and 3.01 and when the Remote is plugged on
FW changes the Display stays blank
when unplugged and after FW finishes being plugged the Remote Display is activated
and works.
Hope this helps
thanks for all your Tips
regards
DanyPS im happy that all Kemper issues in most cases could be solved so fast
its a friendly system -
i figured it out !!!
when making an FW upgrade or downgrade the Remote MUST be unplugged
otherwise the Display stays blank !!!
I did this now 2 Times with FW 3 and 3.01 and when the Remote is plugged on
FW changes the Display stays blank
when unplugged and after FW finishes being plugged the Remote Display is activated
and works.
Hope this helps
thanks for all your Tips
regards
DanyPS im happy that all Kemper issues in most cases could be solved so fast
its a friendly systemGlad you sorted it! It's a good idea to unplug anything unnecessary from any midi device during upgrades. If a footswitch etc. sends midi commands then it could bork something. The good news is that no hard has been done here
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edit: seems you've found the issue already.
be 100% sure that you have tried to adjust the contrast *with the contrast pot on the remote*, while it isn't connected yet.
did you try to look at the display from another angle? is there really really nothing to see?
then it looks like a hardware issue, and you should contact support. -
i figured it out !!!
when making an FW upgrade or downgrade the Remote MUST be unplugged
otherwise the Display stays blank !!!
I did this now 2 Times with FW 3 and 3.01 and when the Remote is plugged on
FW changes the Display stays blank
when unplugged and after FW finishes being plugged the Remote Display is activated
and works.
Hope this helps
thanks for all your Tips
regards
DanyPS im happy that all Kemper issues in most cases could be solved so fast
its a friendly systemah..so that looks like a softwarebug indeed
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IIRC I updated to 3.01 with the Remote connected and didn't have the problem
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IIRC I updated to 3.01 with the Remote connected and didn't have the problem
I defo had the remote connected while upgrading to 3.0.1! No Glitches!
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