I still have this issue.
RM crash when turning KPA off
- kukulkahn
- Thread is marked as Resolved.
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Then please send Documents/Kemper Amps/RigManager/DebugLog.txt to support. If you are on macOS, please also send the text from the report that opens up after the crash happened. We can't reproduce the issue here, so we haven't managed to fix it yet.
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Then please send Documents/Kemper Amps/RigManager/DebugLog.txt to support. If you are on macOS, please also send the text from the report that opens up after the crash happened. We can't reproduce the issue here, so we haven't managed to fix it yet.
I'm on pc. Will do thanks.
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Hello, first post
I'm encountering the same issue. I only have have experience debugging C# applications using WinDbg, but i've got the following information that might be of use. See the attached callstack and analyze output. I'm guessing that the method .Access.RigManager.LocationVanished(..) is calling itself recursively causing a stack overflow, but i'm not sure.
Hope this helps
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Hope this helps
It will help only if you contact the support!
But anyway your investigation will help them.BTW: Hello here
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Hello to you too!
Do i need some kind of "issue" reference number to do that?
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Create a ticket at the main site. You'll receive an auto-generated email (IIRC) confirming its creation and informing you of the ticket number and that support will contact you.
You'll not have to worry about the number once you're "in conversation" with the team via email, but it's there for future reference nevertheless; it's no different from an invoice number in that regard.
Welcome, Brintaptap!
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Brintapap, thank you for the reports. Unfortunately they did not show the exact cause of the crash, but it seems it has to do with the automatic software updater. I noticed that you still use V1.6.38; please update to the latest release 1.6.39, because there have been some bug fixes regarding the updater. Would be interesting to know if that solves the problem.
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I'm not brintapap but I use 1.6.39 and it still crashes every time I turn the kemper off
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I went back to the previous version of RM and it works fine
