Well, first thing's first...reset it!
Welcome, Aaron!
could be that the CPU board has become loose. please contact support to get it sorted out.
Well, first thing's first...reset it!
How do I do that?
I've tried multiple suggestions on various posts and haven't had any luck
Please send an email to [email protected]
Well, first thing's first...reset it!
I doubt that will work. Non-volatile memory and/or software rarely gets bent out of shape by a few bounces 
Hardware OTOH ...
It is more likely to be something inside that has come loose. There are several bits inside a KPA that IMHO are not fastened properly. Every circuit-board inside any portable device should be physically secured, preferably with screws, and every internal wire-connector should be of a locking type. Locking connectors should also be used externally wherever possible. I do for example not understand why one would save a couple $ in production for such a relatively expensive custom design by using a plain RJ45 socket instead of etherCON. This is an issue with a lot of modern gear, not just Kemper. I believe that many manufacturers are listening far too much to their bean-counters for such important decisions. Sane designers/engineers would not make such crucial mistakes on their own, or at least revise the design once the problems surface.
