Hmm... this was posted at GS few hours ago:
A few days ago I posted in this thread a very unhappy message. Mr. Slate and his team responded in kind despite my harsh tone. It is only right for me to let everyone know that not only did the Slate Pro Audio Family make things right, but they also went above and beyond the call.
This is the age of public discourse. We so often forget to also acknowledge a job well done, especially when doing so means we must walk back our words. I have no intentions of joining that neglectful rank and file.
So, I am sending out a great big THANK YOU to Steven Slate and the members of Slate Companies. You all came through for me and I sincerely appreciate it.
~ L