Replacement cable (3rd party) not working properly

  • Reading here and there on the forum I saw lot of users bought Vandamme (preassembled) ethernet cable as replacement for remote. Since I can make some ethernet plugs by my self, I bought 7 meters of Vandamme tourcat 5e cable and made the ethernet plugs at the ends. The problem is that I get less brightness on the remote compared with the original cable, I tested the cable and works fine and the plugs are made well. Any suggestion?

    • Official Post

    This is what the manual says:


    The diameter of the wire is the critical factor. The cable delivered with the Remote meets American Wire Gauge 24 (AWG), which can support up to 7.5m (22ft) length. AWG 26 cables have a smaller diameter and can only support up to 5m (15ft). Cables with higher AWG e.g. AWG 28 should not be used with the Remote.


    The lower brightness of the display is an indication that the resistance is too high.

  • Burkhard

    Changed the title of the thread from “Replacement cable not working properly” to “Replacement cable (3rd party) not working properly”.