Posts by G String

    Laimon: i'm not burkhard but i might be able to sheet some additional light on that: the looper is highly interactive and Remote is required for the feedback you need to operate it. buttons with multiple meanings and states (depending on the actual situation) require the multi LEDs and the display of Remote. without all the visual aid, you don't even know if you're in record or playback. we want to focus on making our looper great fun and that's why it turned out that Remote is requirement. other boards are not supported.
    best, gs

    Great info! Is it possible to program this external switches to send CC messages on midi out on the Kemper?


    It will be possible to use the physical MIDI out on Profiler to send out messages when switching. Some details are not final yet, so you have to wait. In any case, we'll make sure that Remote will act and look like the mighty mother octopus on stage :)
    talking about stages and especially huge stages: one can use more than one Remote at the same time. So for instance one can be next to the artists (who uses it to plug-in pedals and engage boosters if needed) and the other one can be back in the guitar den with the guitar tech who's switching and overlooking the rest.
    gs

    here's some info for you on the four pedal input on Remote: pedals and switches can be used with those input. and with the help of a splitter cable, two switches can be connected to one input. In other words, Remote itself can be connected to 8(!) additional switches if required. The assignment works on the pedal/switch inputs on Profiler: in a global fashion.


    Those four build in buttons can be programmed individually for every rig in a performance. One button can change the state of multiple effects at the same time. This way you can switch entire "scenes" if required or just toggle a single effect on and off, depending on your requirements.


    The Quick Start Guide for Profiler Remote can be downloaded here: http://www.kemperamps.com/api/download/dlid/597/


    hth, gs

    Maybe you better change the usergroup rights for users without registered Profiler unit. Just take away the right to post on personal walls ... and maybe also restrict them from using conversations (aka PMs).


    good idea. let's try that instead. and thanks for the offer. i think for now we're good but as you say so yourself, we know where to find you :)
    gs

    I don't know whether to be a proud Website Beta Tester or the Big Mouth who lost us a neat list of who's who.


    that's a good question and in don't know it either. i'm not a webmaster per se, i just removed the members page. in any case, the team will stay for now. people should know who we are. and, thank you db9091.
    gs

    CreateyourFate -


    unless you have already done so, please do the following:


    - switch off the profiler and wait for a couple of seconds
    - turn it on to BROWSE mode while holding the RIG button for a couple of seconds. Profiler will perform a couple of tests and as a result, the rigs in question should sync again.


    if that doesn't work we'd be interested in analyzing a content backup. in order to get this, please perform the following step:


    - Attach USB stick to Profiler
    - Switch to BROWSER mode
    - Wait for 10 seconds
    - Select soft button "External Storage"
    - Select soft button "Backup/Restore"- Select "Backup"
    - Once backup has been completed, select soft button "OK" and remove USB stick
    - Mount USB stick on your PC/Mac and open the BACKUP folder.
    - If there are multiple backups, make sure you zip and send us the right one which is usually the last one.


    also send us the file called "DebugLog.tx" which can be found here:


    Windows: "My Documents\KemperAmps\RigManager\DebugLog.txt"
    Mac: "User/Documents/Kemper Amps/RigManager/DebugLog.txt"


    please zip everything and send it into support by email. we'll have a look


    best, gs

    Please remove the wall posts she (it) wrote as well, thanks.


    that would make sense but this is nothing we can do just like that. i cannot even see the PMs others receive or write. but we will not show a list of members anymore to raise the bar an inch.
    gs

    you cannot loose anything by updating. the installer doesn't know of those folders and does not delete anything at all. it simply installs a new application and new driver/documentation if required.
    gs

    Not yet, The option is grayed out as of now. But I'm sure it will be added in a future revision.


    "upload" means "send" to Profiler, not upload onto rig exchange. if it's grey you cannot send something to Profiler for whatever reason. it doesn't mean, we will add an upload from rig manager to rig exchange.
    hth, gs

    Actually, if you d&d the files to your local library, you can then just copy the RM's dB onto the second computer and you'll have all of them, including the folders you created to classify your collection and any tag you create\edited.


    we strongly advise against that. i'm sure that some of you are fluent with database stuff. but the majority of us is not and there are loads of things which can go wrong. dragging all rigs from rig manager to some other place is save and will work. and as for the structure, there is tagging. use tagging and you will benefit from your work in Profiler as well.
    best, gs

    I'm also confused then, if it's a general 'crowd rating', why it shows 1 rating, 2 ratings, 10 ratings etc.


    the crowd rating is that average score which is in between 0-5 (where 5 is the best). on top, you can see how many people voted for the particular rig.
    gs

    Thanks G String, but how come that once I rate a rig (using the dedicated soft button on the KPA) while previewing, it doesn't show up on RigManager? I closed RigManager and opened it again and waited for RigManager to sync, but my rating doesn't show up.


    the average score on the website might not update in realtime. and in rig manager, the rating only shows up when you rate in the local library. i've just checked and that seems to work fine.
    gs

    I have been going through lots of Rigs on preview mode in RigManager and have taken my time to rate the ones I previewd - but after some time I got suspicious, because my ratings never showed up on the website or in RigManager.
    Yet, if I am supposed to load the profiles I want to rate into my KPA, I am sorry, but that won't happen. I am happy that my KPA (now with the use of RigManager) is relatively tidy. I won't load new Rigs into the KPA only to be able to rate them.


    you can rate while previewing. you don't need to store. there are two types of rating: the "crowd" rating which you enter by rating a preview. and the personal rating which you only can do by rigs you have stored on your profiler.
    gs

    Ingolf, I tried more than enough, believe me. I own 3 profilers, 2 of them being here in Germany and the other one being in Nepal. Each of them had to get its own pendrive and I easily tried 15 different ones to find 4 of them working. Is that enough? Or do I have to reach the hundreds before I can state that there is a problem?


    if you have so many you surely don't mind sending us one or two which don't work? we will happily swap with you so we can have a closer look. because we don't have a single USB stick in the entire office which does not work. if you're interested, contact support by email.
    gs