When I start up the amp there's the big "KEMPER PROFILING AMPLIFIER" text and then the loading bar starts down below, but then nothing happens when the bar fills up. I've tried connecting everything and pressing buttons and nothing happens. Do I have a defective item or am I missing something?
My amp doesn't leave the loading screen... what am I doing wrong?
- shooowan
- Closed
- Thread is marked as Resolved.
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how long did you wait?
sometimes, after a FW update, it might take a while. -
Just checking - did you update the firmware, or at least reinstall the current firmware?
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Like I said, this is my first time trying to turn it on. It's a brand new unit. I haven't been able to do anything to it because the only thing it's done so far is show a loading screen.
It does sound like it arrived damaged. I'd look to exchange it. -
Try (worked in the 1.x days, dunno if that menu is still available with the newer firmwares):
Erase the internal flash memory
Note: ALL the rigs will be erased during this procedure!! ( credit to billruppert)Switch the main knob to off
Hold the left/top soft-key above the LCD
while still holding this key - switch KPA to tuner
Maintenance Module will be started
In the 'Maintenance' menu goto 'Memory'
Use Memory FormatFlash and InitFlash
Check if the KPA works (booting, tuner)
Check all the KPA settings -
Boy, I'm glad my Kemper worked out of the box. I haven't uploaded with the latest firmware and was wondering whether I should. Sounds killer.
Other than mDan's solution, I've heard that an incorrect update could sometimes cause the Kemper not to load, in which case, you should run the update again. There's a way to do that, some of the more knowledgeable guys will have the answer of the top of their heads, or you could just do a search through the forums.
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Try (worked in the 1.x days, dunno if that menu is still available with the newer firmwares):
Erase the internal flash memory
Note: ALL the rigs will be erased during this procedure!! ( credit to billruppert)Switch the main knob to off
Hold the left/top soft-key above the LCD
while still holding this key - switch KPA to tuner
Maintenance Module will be started
In the 'Maintenance' menu goto 'Memory'
Use Memory FormatFlash and InitFlash
Check if the KPA works (booting, tuner)
Check all the KPA settingsThis is what support told me to do. It doesn't start in maintenance mode unfortunately. It just boots to the loading screen again
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Since it's a new device and you have nothing on there to lose, I'd reinstall the firmware on boot from a USB stick. It's a bit of a sledgehammer but if that doesn't work then i'd return it.
Instructions are here: http://www.soundside.de/support/KPARecovery.htm under "Install or reinstall the firmware".
