LED "problem"

Psykohero · Feb 14th 2014

I recently shipped my KPA back to Germany due to problems with the LEDS.

One LED in the Volumen was all black and both input and master plus a stomp looked like it only got sidesplash from neighbour light. I read about the LED problem and I was pretty sure about what was going on here.

When it came back it was all good but it had had a factory reset so I gave it the backup I made before I send it.

And except for the black LED it was all back again.

I felt a bit foolish. It was a softwareproblem that had kept the multicolourLEDS from working properly.

A system reset was all it took.

I feel obliged to share this despite all my feeling a bit stuppid.

timo · Feb 14th 2014

Quote from Psykohero

I feel obliged to share this despite all my feeling a bit stuppid.

No need to. But please: can you open a support ticket and attach the said backup?

viabcroce · Feb 15th 2014

Yeah, if the backup revealed something interesting you'd give back a great help to dev team

Meul · Feb 16th 2014

Quote from Psykohero

A system reset was all it took.

Have you done the system reset that leave user settings alone, or the flash that erase all setting incl all user presets?
Also have troubles with leds and have to send my Kemper back. Got a very quick reply on my mailing from Kemper support btw ...but if there is a shortcut,..

Psykohero · Feb 16th 2014

Yeah just the reset by [system] => power on at tuning.

But the black LED didn't reappear so I belive that I was stroke by the LED problem. But not harsh enough to justify a repair. Yet.

Meul · Feb 16th 2014

Okay, I do not have dead leds but some lights are more dimmed dan others.
The simpel reset version did not solved my problem. Its not a big problem but the device is just 2 weeks in use and it does affect the value. I will send it back for repair and pray that it never happen again.

DanielRigler · Feb 16th 2014

I have a relatively new (few weeks old) KPA, and the green LEDs around the knobs also vary a lot in brightness. Maybe the type/manufacturer of the LEDs have been changed recently? It bothers me a little bit, but at least they all function...

Meul · Feb 16th 2014

Quote from DanielRigler

I have a relatively new (few weeks old) KPA, and the green LEDs around the knobs also vary a lot in brightness.

This is what i tried to say but my English......txs

DanielRigler · Feb 16th 2014

I was not correcting you, I have the same issue

GaryM · Feb 16th 2014

I have one of the first KPA's (December 2011!) and all LED's works fine here... knock on wood!!!

HELL-G · Feb 16th 2014

My first LED died yesterday . I have the Profiler since march 2012.

GaryM · Feb 16th 2014

Quote from HELL-G

My first LED died yesterday . I have the Profiler since march 2012.

Bad News!
You found another Bug!!!

Raoul23 · Feb 16th 2014

Quote

My first LED died yesterday . I have the Profiler since march 2012.

Is that one of the batches with the dodgy LED's ????

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HELL-G · Feb 16th 2014

Quote from Raoul23

Is that one of the batches with the dodgy LED's ????

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I fear so. I first noticed that it was faintly glimming on its own, short time later it was gone.
No big deal, though. I think the good guys at Kemper will cure it soon enough.

GaryM · Feb 16th 2014

Quote from Raoul23

Is that one of the batches with the dodgy LED's ????

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I don't think so, because march 2012 is one of the early KPA's!!

Meul · Feb 16th 2014

i was not yelling at you, you just described my problem with the words i could not find.

Quote from DanielRigler

I was not correcting you, I have the same issue

Raoul23 · Feb 16th 2014

Quote

I don't think so, because march 2012 is one of the early KPA's!!

I'm scared mine are going to go now, but I really hope not !!

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GaryM · Feb 16th 2014

If the earliest KPA's have dead LED's now, we have a problem... or a LED-Bug!

Info: my personal LED-Settings are on lower adjustment since day one!!!

Raoul23 · Feb 16th 2014

Quote

If the earliest KPA's have dead LED's now, we have a problem... or a LED-Bug!

Info: my personal LED-Settings are on lower adjustment since day one!!!

I'm gonna lower mine to now

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AdrianTPA · Feb 19th 2014

Mine are actually slowly starting to die now. First it was only one. I´m on 4 dead ones now . Doesn´t bug me yet, but we´ll see for how long!

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