First off, I love my Kemper. Completely satisfies my needs. But, I am pretty frustrated.
I have owned my kemper rack for 1.5 years. A couple of months back one of my LEDs went out. Weird, since I thought the LED issue only affected early toaster versions.
[Blocked Image: http://i.imgur.com/3meakvd.jpg]
I sent it in for repairs in early September and I did not have my kemper for 3.5 weeks. Really sucked, but I was just eager to get it fixed.
So last night I turn on my kemper and this is what I see:
[Blocked Image: http://i.imgur.com/Cbf2wbr.jpg]
Obviously I am extremely bummed out and really don't want to be without my kemper another 3-4 weeks...
My question is, do you guys at Kemper know what causing the LEDs to fail? Its obviously happening way to early on in the lives of the LEDs and to too many people who own kempers. While I understand you guys have great support... What is going to happen after the 3 years warranty is up? Will we all be responsible to fix our own LEDs?
I am opening up a support ticket today. Just really shit situation to be in.