"Also I'd like a redesign of the case/buttons, because I don't really care for the look of the product. That's one of the reasons why I decided to try out an Axe-FX, because I think that is a well designed looking product. The Kemper looks more toyish and lesser quality in terms of looks compared to the Axe-FX. Kemper should get outside help in designing their 2nd version whenever that gets released."
You don't seem like a potential customer, you seem more like a person that came here to ask Kemper to completely change everything about their product to suite your specific needs. That's impossible.
No, I asked if there was a redesign coming out or coming out in the near future i.e. Mark II. The answer was "no". So I made a suggestion for in case at some point in the future they decide to do a redesign.
Years ago I was deciding between Kemper and Axe-FX. Went with Axe-FX at the time. Years later I was looking around again and went to check out the Kemper and noticed they still had the same model as before. So thought I'd see when a revision would be coming out that I could check out. But looks like that isn't happening.