Not sure I understand your comment. My last comment basically agreed with what you just said. I'm happy with kempers fast service but I am still frustrated and rightfully so. I understand they are a small company, I work for a small family business so I know how things can be. Kemper should still expect customers to be upset and not satisfied when something they paid for doesn't work two times. What should have been a smooth 1 time thing has turned into waiting, more waiting, boxing things up, taking them to be shipped back, waiting some more, checking my email everyday, getting new item then praying it works only to go through it all over again with no end in sight. I do realize I am in the minority and most who have their remotes are satisfied and happy with them.
Hi Ewolf5150,
I understand your frustration, especially when it comes to re-packaging and return shipping (never a fun process) of faulty equipment.
However, I must say, I am mightily impressed that Kemper is sending you out a brand new replacement amp...even when it is most likely nothing to do with your KPA itself.
Good luck, and keep us posted.