Hi guys,
Since two weeks my kemper started to have problems with the screen and spots started to appear eventhough it is still operative, I need to know how to fix it because it’s hard to see the characters, any advice of what the issue is and How it could be fixed?
You could have removed the protective film from the screen. It only protects from scratching during shipping. It looks like the LCD has moisture in it but that is only a guess. Open up a support ticket and let us know how it gets resolved.
seems to be dead pixels
remove the protective film and see what happens.
It makes me think about contact zones that can bring this appearance too....
I’m trying to get support with the ticket but I still don’t have any news. I’ll let you know if I get something.
You should get an automatic response email. If you don’t have this check your junk folder.
your ticket was assigned to our US service center last Friday. They will contact you in a timely manner.
Hi i have the same problem did you have Any Support of kemper ?
your ticket was assigned to our US service center last Friday. They will contact you in a timely manner.
Hi, i have the same problem i am located in central americas can you help me please🙏🏽
Hi, i have the same problem i am located in central americas can you help me please🙏🏽
please open a ticket in the support section of the Kemper website.
please open a ticket in the support section of the Kemper website.
I have already done now
looks like display is shot - LCD seal not good and likely air ingress.
Same issue with mine - yes, opening a support ticket........BUMMER
