Rectishaper Bug in Version 4.2. / 5.0 (Solved!) :)

Zappledan · Oct 29th 2016

This is a long shot, but you might want to check all volume levels also. I had an issue where I was clipping an input.

Per · Oct 29th 2016

Yeah, this is a bug report rather than a feature request. I'm also interested in what could have changed with the recti-shaper.

MtotheEikel · Oct 29th 2016

Quote from Bommel

you're right, i added it in the title. But since it is a reques for future updates, my request is that the sound should stay the same ...
and at the moment i can't get the sound back and this hole bandproject relies on that particular sound. I mean thats the burden of finding a unique sound

This isn't a feature request but a bug report. The sound shouldn't change with updates and of it does, it probably isn't intended by Kemper. Remember that you're using beta version. It's quite usual that bugs occur.

DonPetersen · Oct 30th 2016

thread moved to troubleshooting

timo · Oct 30th 2016

Quote from Bommel

a negative example is changing the characteristics of some effects. At themoment i have a problem with the rectishaper which i always use on my fuzzier presets
so the 5.0 update destroyed all my fuzz sounds ...

First, the updates shouldn't change any sound - if they do, it might be a bug - contact support and provide a backup (from before the upgrade at best). This is the very best you can do to get help.
Secondly, the presets aren't altered by an update - installing the previous version should resolve the problem.

Right now, because of the 5.0.0 Public Beta phase, the chances are high that issues are resolved fast.

Bommel · Oct 30th 2016

Guys i already have a threat in the troubleshooting area. This is a feature request. I'd love to have updates that don't change the sounds. Some of you said too, that updates can changed the volume or settingsand caused tehn clipping. So even if this problem with the rectishaper is a bug there is still the problem with the levels left and the clipping. So, yeah.

At the moment i'm pretty disappointed, because this sound is so important for me.

Bommel · Oct 30th 2016

Nope, sadly nothing worked, and now i have to wait till the support is back. because of the Weekend and stuff...
I hope i get that sound back.

Kemper Support #1 · Oct 30th 2016

Did you restore the backup that you created before updating to the public beta after downgrading to the release version?

Michael_dk · Oct 30th 2016

So this is a feature request for bug-free betas?

Bommel · Oct 30th 2016

Hey! Thanks for the interest. Uhm, i don't get it. Do you mean the backaup of a version that worked? Well i only have backups of the profiles

Is there a possibility of a total reinstall of the kemper or something like that ?

Kemper Support #1 · Oct 30th 2016

Before updating to a public beta you should always create a backup of your files so in case you want to downgrade again to the release version you can restore that backup to have the exact same state as before updating to the public beta.

Bommel · Oct 30th 2016

okay, next time i guess I thought i would be enough to make a backup of the profiles ... but what should i do now? I 'mean the rectishaper stomp is now broken. I added a sound sample.

Bommel · Oct 30th 2016

sorry, that is not what i meant ...

Bommel · Oct 30th 2016

listen to the other guys they also had problem with a change in volume and clipping ... and i guess this is not only beta related i don't now if there is a a way in updating that leaves these parameters untouched ... yeah ...what do i know

Bommel · Oct 30th 2016

I only have backups of the profiles and not of the system so what should i do now ? I thought i have on but at the moment i only find my profiles as a backup...

Is there a way to make a total reinstall or something?

an since both threads are now in the troubleshooting area, how can i delete one of them i can't find it.

Anyway thanks for helping guys, i just a bit stressed because so much depends on that sound

Zappledan · Oct 30th 2016

Quote from Bommel

being a bit more productive would help...

listen to teh other guys they also had problem with a change in volume and clipping ... and i guess this is not only beta related

My volume problem was not with 5.0, so my suggestion was based on all my Kemper experience. Since it's already been stated that the Kemper philosophy is to create releases that do not change the sound of existing rigs, then your problem is either being caused by a bug, or some other change in equipment settings that you've not identified. Did you supply the backup to the support group?

Bommel · Oct 30th 2016

Hm yeah i sadly didn't see the importance of doning a system backup since i thought the profiles stay the same.
Being a negative rolemodel sucks

So i only made Backups of the Profiles.

Is there a way for a total reinstall of the kemper

i added the sound here so that you can hear what is going ... if i only touch the strings sometimes the sound comes out normal but as soon as i play the rectishaper compresses everything down to a level where everything is just noise

Bommel · Oct 30th 2016

oh and nothing clips, i tried changing the input sensitivity but the bug is only gone as soon as i deactivate the rectishaper

Eltzejupp · Oct 30th 2016

How do you made the backups of your profiles?

Eltzejupp · Oct 30th 2016

If you safed all your profiles than maybe a flash init helps and you load all your tweaked profiles new.
I dont have the procedure for a flash init by my side because i am not at home, but maybe someone who knows it can share it here.
I have done it one time, than i updated to the newest fw and my problems where solved ( had an issue with harsh sounding rigs) some month ago.

Share