So far Severely Unhappy

Its all about the profiles. What kind of sound are you going for?

Also see here
wikpa.org

Go to site map. First section is where to start

Maybe a dumb question, but do you have the Cabinet turned off by accident?

Also, if you have any sort of DAW available, recording a sample for us might be useful - especially if you use one of the factory rigs, so we can compare it to the sound on our units.

Also what kind of guitar and pickups?

I was a bit disappointed with the factory rigs at first but found they sounded better with some eq adjustments. Also a lil reverb goes a long way

It looks like you have phantom power turned on!

Edit - thats the +48v. also not sure if you have high z on as well. Youd want that off.

You can also lower the main output level if it is too hot. Hold down the "output" button and then go to page two. You might also want tocheck what the outputs are assigned to, on page one.

Here's a Kemper I setup in a music store using Mackie HR842 MK2 Studio monitors and the tone is nothing short of incredible!

If you get a new Kemper and you want to test it why not plug it directly into your studio monitors FIRST and then after you've tested it try and figure out how to use your UR22...that way you wouldn't have to insult the Kemper by saying it sounds like garbage.

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Dude, turn off phantom power! You're going to damage your Kemper! And as suggested, plug your monitors directly into the Kemper to hear it as pristine as it gets.

Phantom power on the XLR, although it's recommended to turn off when you're not driving a condenser, doesn't hurt the Kemper..

I bet the problem here is that the max input on the UR22s XLR is 0dBm, and it is clipping. Even with the input gain on the UR22 at minimum you still have to back off a lot on the KPAs output. I've tried several recording interfaces over the last few weeks and found that I may have to set the main out on the KPA as low as -30 or even -40dB to avoid clipping. The alternative is to use unbalanced 1/4" into the UR22. Mixing-consoles may also have a problem with the KPAs hot output, but those can usually cope with up to +15 or some even as high as +25 dBm. Max output on the KPAs balanced outputs is +22dBm.

In short, either:

• Push output on the KPA, go to page 2 and lower the main output a lot (-35 or thereabout). Start with the UR22s input gain at minimum, then raise till it starts clipping and back off a bit. That gives you a ballpark gain structure for your recording.
• Use 1/4" unbalanced instead of XLR. Remember to raise the output-level back if you already tried reducing the XLR output. Adjust the input gain on the UR22 as above. I now have the main-out set at -10dB which works well with XLR to most mixing-desks and 1/4" to recording interfaces such as the UR22.

Quote from EpiphanyOfMusic

Now I notice I have to raise the Gain on the UR22's XLR Input and I think it is distorting and messing up the Kempers sound but there's no other way to get the volume raised without using the Gain knob?

to raise the volume, always turn up the output of your interface, not the input gain!

like the others, I also recommend connecting the profiler directly to the monitors, so you get a proper reference of what it sounds like.

I would definitely replace that interface. One of my colleagues has one and he was never able to get a quality setup through it that worked for him. It works but just not the way he was used to using an external interface. He has since moved on to something else and hasn't had any issues.

Quote from EpiphanyOfMusic

I may buy the FocusRite rack interface to replace my UR22 as well

Another question do I need to connect both Outputs to both Interface Inputs cause I am only using Right out (Kpa) to Right In (UR22)

You may replace the UR22 if it is broken, but it's normally not a bad interface. Whatever you replace it with, beware of the documented minimum and maximum signal levels. Unattenuated the KPA's balanced output will appear rather hot for most recording interfaces.

Regardless of your choice of recording interface (or mixing console) you always have to match the output of one element to the input of the next element in your signal chain. The input sensitivity/gain on an interface has to be set so that it does not clip the incoming signal, usually with a bit of headroom. An interface, like a mixer, has a volume control (pot or fader) that is used to control the signal volume. Never use input gain to adjust your volume. A guitar tube-amp is designed to distort (clip), a recording interface or mixing console is not.

There is no need to connect both outputs. Just make sure the output is set to master-mono when you use one output. If set to master-stereo some stereo effects may sound a bit off.

Any interface with spdif should work - you'll get a 100% accurate signal, but the Kemper is a bit picky about this. It has to be the clock master and only supports 44.1 kHz. 48 kHz appears in the debug mode of the Kemper and supposedly works but it's not officially released and bound to be some hijinks.

If your kpa is right next to your interface you should be able to use unbalanced connections without noticeable distortion/degradation of the signal

Before you spend money....

is is there a software mixer with your interface? The picture says the two inputs on the front can be line or mic. And there is a high z button.

i have a Focusrite interface and in the software you can tell it mic level or line level for the front inputs. Getting this wrong could cause your issue.